Venky Balasubramanian

**Ship a voice agent, point real callers at it, and within a week you'll hit the same five failures everyone hits.** This talk names all five and hands you the fix for each — so your week one looks like everyone else's week ten. These aren't edge cases — they're what show up on day one of real calls: interruptions the agent talks over, turn-taking that misfires, latency that quietly compounds, actions the agent confidently hallucinates, and the audio/transcription mismatches no text test ever catches. Each comes with a real example and a concrete fix you can apply immediately. Fast, specific, and built to save you the initial painful weeks. Speakers: Venky Balasubramanian — Plivo; Vyas A — Plivo.